Information about personal data protection for legal representatives and contact people
WHO IS THE DATA CONTROLLER OF YOUR PERSONAL DATA?
Banco Bilbao Vizcaya Argentaria, S.A. (“BBVA”), with registered address at Plaza de San Nicolás 4, 48005 Bilbao, España. Email address:
WHO IS THE DATA PROTECTION OFFICER AND HOW CAN YOU CONTACT WITH THIS PERSON?
The Data Protection Officer is the person in charge to protect the fundamental right to personal data protection and supervises the fulfilment of data protection legislation within the company. You can contact with theData Protection Officer of BBVA at
WHAT DOES BBVA USE YOUR PERSONAL DATA FOR?
BBVA processes your personal data for the purpose of managing the business relationship we maintain with you.
WHY DOES BBVA PROCESS YOUR PERSONAL DATA?
The legal basis that allows BBVA the processing of your personal data is the execution of the contract/business relationship in which you are involved.
BBVA must comply with legal obligations imposed by the laws, and among them, by the personal data protection legislation.
FOR HOW LONG WILL BBVA KEEP YOUR DATA?
BBVA will keep your personal data during the validity of the contractual/business relationship in which you are involved. Once the contract ends, BBVA will keep your personal data blocked during the statutory limitation period, generally 10 years, and then BBVA will erasure your personal data. In the case of the business relationship, your data will be destroyed after the termination of the aforementioned relationship.
TO WHOM BBVA WILL COMMUNICATE YOUR DATA?
BBVA will not transfer your personal data to third parties, unless it is mandatory by a law or if you have previously agreed to do so with BBVA.
In order to be able to provide you with an adequate service and manage the relationship that BBVA maintains with you as a customer or supplier, here you will find a list of categories of companies that may process your data on behalf of BBVA, as part of the provision of services it has contracted.
BBVA would like to inform that, for the same purpose as indicated in the previous paragraph, certain companies that provide services to BBVA may have access to your personal data outside EEA (All European Union Countries as well as Iceland, Liechtenstein and Norway) (international data transfers). These transfers are made to countries with adequate level of protection with regard to the European Union, or based on Standard Contractual Clauses, as stated by the European Commission, or on certification mechanisms. For further information, please contact BBVA data protection officer at
WHAT ARE YOUR RIGHTS WHEN YOU GIVE UN YOUR DATA?
Communication channels:
Access: You can receive your personal data included in the files of BBVA.
Rectification: You can receive your personal data included in the files of BBVA.
Erasure: You can request not to process your personal data.
Opposition: You may request that your personal data not be processed.
Limitation of processing: You can request to limit the processing of your data if one of the following applies:
- While the dispute over the accuracy of your data is being checked.
- When the processing is illegal, but you object to your data being erased.
- When BBVA does not need to process your data but you need it to exercise or defend claims.
- When you have objected to your data being processed to undertake a task in the public interest or to satisfy a legitimate interest, while checking whether legitimate reasons for processing prevail over your own.
Portability: You will be able to receive, in electronic format, the personal data you have provided to us, as well as to transmit them to another entity.
If you believe that we have not processed your personal data in accordance with the regulations, you can contact the Data Protection Officer at the following address:
Nevertheless, you are entitled to submit a complaint to the Spanish Data Protection Agency (www.agpd.es)
To exercise your rights, attach a copy of your ID card or equivalent document accrediting your identity to your application.
These rights can be exercised at no cost.
